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Here's what makes us, us.
We’re a UK travel, meeting and event specialist, and we’re experts in connecting people - in person and virtually.
We’re a fun bunch and we love what we do.
Formerly known as Capita Travel and Events and NYS, we’ve been connecting people for years (since 1972 to be exact). Over the years, we’ve built a team of creative minds, innovators and problem-solvers, living and breathing our vision, promise and values every day - it's what makes us who we are.
We help organisations to connect with their people. We do this by understanding your culture, people and customers. We help control costs while protecting the wellbeing of people, to provide the most effective approach for travel, meetings and events.
From booking a rail ticket to managing multi-million-pound travel programmes, sourcing a symphonic orchestra to an unforgettable event experience on the African plains, we’re a team of creative minds, innovators and problem solvers.
We're open about our values, we live and breathe them in everything we do.
They're the north star that guides us, sets out how we want to see the world and how we want to be seen by it. They ensure we speak with a ‘single voice’ across our business, no matter what we're doing or who we're doing it for.
Our values.
Real.
We say it as it is and we’re not afraid to speak out, even if it makes us uncomfortable.
We put effort into doing the best we can, take responsibility for all our actions and have each other’s backs.
We may be straight talkers, but we are also considerate and respectful.
We are genuine, honest and true to ourselves and our values.
We only say things about fellow colleagues that we would say to their face.
Fluid.
We adapt to any situation and with speed and decisiveness.
We are forward-looking, original thinkers hungry for innovation and excellence.
We always question what can be done better and act on our ideas.
We enjoy the journey we’re on, no matter what comes our way.
Our enthusiasm for pushing boundaries inspires others.
Spirit.
We explore what is best for the company.
We do it with wonder and curiosity, challenging the status quo.
Our positivity stems from our enthusiasm for what we do.
We are human and we make time to have fun.
Grit.
We’re determined to succeed.
Even when we fail, we pick ourselves up and carry on stronger than before.
We’re there in the moment and give everything our full commitment and attention.
We own it. If we make mistakes, we admit them, learn from them and continue to improve.
Flourish.
We inspire and empower others with our thirst for excellence and improvement.
We develop, contribute and celebrate together.
We build and share our knowledge with each other.
We make time to help our colleagues succeed, without ego or judgement.
Our responsibilities.
We’re committed to being a responsible business, from the welfare of our people to the trees in our rainforests. Here’s just a handful of the things we do.
We say a big "no" to single use plastics in our offices to help protect the environment and keep our planet clean.
No single-use plastics
We give all of our employees one paid community day every year to share their skills and give back to their local communities.
Community days
Our Mental Health First Aiders are the first line of support to guide our people if they’re struggling with their mental health.
Mental Health
Our scheme offers a discounted bike purchase while reaping the benefits of regular exercise for greener and cheaper commuting.
Cycling scheme
We've partnered with Trees4Travel to help our customers reduce their carbon footprint and hit those CSR goals through carbon offsetting.
Carbon offset
We invest in the wellbeing of our employees through our partnership with Care first employee assistance.
Employee assistance
We continue to seek out and celebrate our people's achievements, no matter their gender to redress our gender pay gap.
Gender pay gap
We’re raising £10,000 for Macmillan Cancer Support this year.
Charity
Our exec team.
We're the best at connecting people and that starts at the very top. Meet our fearless leaders; they plot our path forward and walk every step of it with us. Rather than spin you the conventional Exec script, here's a few things you might not know about them...
CEO
Pat McDonagh
Executive Director – Business Travel
Donna Fitzgerald
Executive Director – M&E
Paul Casement
Executive Director – Product
Sue Chapman
Executive Director – Technology
Carl Law
Executive Director – Commercial
Steve Banks
Executive Director – Operations
Steve Riley
Executive Director – Finance
Paul Hemingway